No one wants to be in the middle of internet connectivity issues, especially when doing something important. When you see the red light issue on your router, you won’t be able to use the internet temporarily.
Your router will show red light whenever there’s some issue with the internet and your router isn’t able to get proper signals. If you are here looking for a troubleshooting guide to help fix this issue, we won’t disappoint you.
We will guide you through how to fix the Asus Router’s red light with no internet issues:
Why is My Asus Router Showing the Red Light?
The red light on your Asus Router means that your router is having trouble getting internet signals. But why does this happen?
You may encounter the Asus router red light no internet issue for a lot of reasons, such as:
- The cable connected to the router is loose or damaged.
- There is some fault within the router.
- This issue can be encountered due to bugs and technical glitches.
- You may face this issue due to the outdated firmware of your Asus router.
- Another common reason behind this issue is the network outage in your area or some issue at your ISP’s end.
How to Fix Asus Router Red Light No Internet Issue
As we talked about it earlier, the issue can be encountered due to a lot of reasons. In a general scenario, the issue gets fixed on its own if it is due to a network outage in your region.
Scheduled maintenance is common, and due to this, you may encounter this red light issue on your Asus router. This issue will get fixed on its own, so wait for some time.
If you are done waiting and the issue is still not solved, then you can follow the steps given below to fix it:
1. Restart Your Router
Starting our troubleshooting guide with the basic step, i.e., restarting your router. Bugs and technical glitches are often found to be one of the most common reasons behind this issue. You should try restarting your router to clear the bugs.
After the restart, check if the issue is cleared or not. If the issue is still encountered, then you have more troubleshooting steps to try in this guide.
2. Check for Damaged Cabble
Ensure the fiber optic cable connected to your router is not damaged. The issue can be encountered if the fiber optic cable is damaged.
The fiber cable the modern router uses is delicate and breaks even if the slightest pressure is applied. Check for the damaged cable, and if you see signs of wear and tear, then contact your ISP to replace the cable.
3. Ensure the Cable is Properly Connected to the Router
If you are still facing this issue, ensure all the cables are properly connected to the router. Turn off your router first and then upload all the cables connected to your router.
Now, clean the connector of the cables with a clean as well as the ports on the router. Once done, plug back all the cables to the router. Ensure they fit properly into the port, and turn on your router.
4. Update Your Router’s Firmware
Outdated firmware is another common cause of the red light issue on the Asus router. Check for the available firmware updates for the Asus router and install any available updates.
You can do this by following the steps given below:
- Connect your Asus router to your PC through a LAN cable or Wi-Fi. If you use a phone or tablet, connect it to your router through the Wi-Fi.
- Upon connecting the router to your device, visit the following link on your browser: www.asusrouter.com
- On the first screen, you will see the login form. Enter your router’s account credentials to log in. Enter your username and password, then click Sign In to log in to your account.
- On your Asus router’s dashboard, you will see the Update Now notification, indicating an update is available. Click on the Update Now button to continue ahead.
- On the next screen, click on the Firmware Upgrade button.
- Click on the Restore/Save/Upload Settings tab at the top bar on the same screen.
- After this, click on the Restore button.
- You will see a confirmation prompt open up; click on OK in the confirmation prompt to update the router’s firmware.
5. Reset Asus Router
The very next thing that you can try is resetting your Asus router. If the issue is being caused due to misconfigured router settings, then this should fix it. Below are the steps to reset the Asus router-
- Press the Power button on your router to turn off your router.
- You will see the WPS button on your router’s back. Hold down the WPS button and turn on your router. Do not release the button when you turn on your router.
- Once you see the power LED on the router, you can release the WPS button.
- This will restart your router, and the settings will be resetted.
6. Contact Your ISP
The issue can arise from your ISP’s end. You can contact your ISP to know what’s happening with your router and ask them to fix the issue. If the issue is at your ISP’s end, then they will tell you why you have been facing it and when it will be fixed.
In case the issue is encountered due to unpaid bills, then your network provider will ask you to pay your bill first. Upon paying the bill, it may take some time to restore the disconnected service.
7. Contact Asus Customer Support
If you have followed all the above steps and even contacted your ISP, but the issue is still unresolved, your router is probably damaged or faulty. This can happen if your router has met some physical accident (like a fall from a height).
Check your router for physical damage on the body. There might be some internal fault if there’s no external damage. You can contact Asus customer support regarding the issue or visit your nearest Asus service center for better assistance.
Asus router red light no internet issue is a common issue that one can encounter. This issue, in most cases, is encountered due to network outages or service disconnections due to unpaid/pending bills.
You must pay your bill on time to avoid disconnections, and if your bill is paid, then contact the ISP for this issue. The above steps should guide you with what you can do to fix the Asus router red light no internet issue.