Ever come across a voice message saying, ‘The Wireless Customer You Are Calling Is Not Available?’
There can always be some situation when you are trying to call someone for something urgent, but the person isn’t reachable, and you are stuck with a ‘The wireless customer you are calling is not available’ message.
But what does this error mean, and why am I getting it? More importantly, how do I get rid of this voice prompt and contact the person I am trying to call?
We are here to guide you with what this voice message means and how you can fix this issue.
What is ‘The Wireless Customer You Are Calling Is Not Available’ Message?
If you are hearing this voice message, then that means the person you are trying to call cannot accept your call or is unavailable at the moment.
The issue can be caused due to multiple reasons, such as:
- The person you are trying to call is in a low-network reception area.
- Their phone has been turned off, or they have put it on airplane mode.
- You can face this issue if you have blocked them.
- In case the ISP has blocked their number for unpaid bills or any other reason, then you will also face this issue.
If you hear this voice prompt, the issue is not at your end but at the end of the person you are trying to call.
Though the issue is not at your end, you need not worry about it, but you won’t be able to call that person until the issue is solved.
Fix ‘The Wireless Customer You Are Calling Is Not Available’ Issue
You cannot fix the error message because the issue is not at your end. But what can be done if one keeps on facing this issue?
There is nothing to worry about; just follow the steps given below to know what you can do in this case
1. Wait for Some Time
The most common reason for this issue is the receiver being in a poor network coverage area. This can happen when the person is traveling and is in an area with low network reception, like the city outskirts.
You can wait some time and then try calling the person again. You can call them in an area with a proper cellular network.
2. Send Them a Message
If you are facing this voice message, you won’t be able to connect to them over the call, but you can send them a message.
The message will be delivered to the person, and he/she will be notified about it whenever they are in-network coverage. You can ask them to call you as soon as possible whenever they receive the message.
3. Call Them on the Alternative Number
Most people have two SIMs on their phones. If you have any alternative number for the person you are calling, you can call them over their alternative number.
If they have network coverage on their alternative number, you can call them without any issues.
4. Check if You Have Blocked the Number
If you have by mistake blocked the number of the person, then you will not be able to call them, and you will get the voice message ‘The wireless customer you are calling is not available.’
Check your blocklist and spam list, and if the person’s number has been marked as spam or blocked, then unblock them.
5. Contact Them Over Social Media
If you are having trouble contacting the person over a voice call or even a text message, then you can send them a message on social media.
If you are connected with them over social media networks like Facebook, WhatsApp, Instagram, or any other, you can call them or send them a message. However, for this, both parties need to be connected to the internet, or else they won’t be able to send or receive messages or calls.
If you are hearing the ‘The wireless customer you are calling is unavailable’ voice prompt, then you won’t be able to connect to the person until the issue is resolved.
But the problem is the issue is caused due to some problem at the receiver’s end and not at your end, so there’s nothing you can do. However, you can try alternative methods to contact them if it is urgent.